Your SERVPRO Response Process
The Response Steps of SERVPRO West Miami
Storm damage can interrupt your clients' businesses and make it difficult for them to get back on track. When you need fast, professional mitigation services in Midtown-Miami, FL, you can recommend SERVPRO with confidence. Its 24-hour service ensures that no matter when you call, you can depend on quick service. With one call to the corporate hotline, you set in motion a response that's Faster to Any Size Disaster.
1. Respond Within Under an Hour
When you contact SERVPRO for emergency restoration, you can count on a fast response within an hour of your call. When the responder calls, he or she will gather information to plan how to approach the restoration of your client's building:
- Location of building
- Type of damage
- Extent of damage
Local technicians use this information to gather the appropriate supplies and equipment and to enlist any extra help they may need to address the problem.
2. Arrive Within Four Hours
Disaster doesn't wait for a time that is convenient for your client. That's why it's so important to choose a company that operates on a 24-hour basis. No matter when the damage occurs, the SERVPRO team arrives on-site within four hours of the initial call. The team members assess the damage to your client's building and compile a list of the repairs that need to be made. They can then estimate the overall cost and time it will take to complete them.
3. Brief Within Eight Hours
Because SERVPRO is always open, the restoration team that will complete the work on your client's billing will be ready to brief him or her on what is needed to get it back to normal within eight hours of the initial call. Technicians give building owners an overview of what to expect from the process and answer any questions they may have.
You and your clients can depend on SERVPRO for professional, 24-hour response. Regardless of when the disaster occurs, SERVPRO will be there to help in a timely manner.